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I have sent you a private message, reply to the message with the required details. If this is a genuine HP ink cartridge, I would need some information related to the ink cartridges and the printer which cannot be shared on a public post for security reasons. We highly recommend using the high-yield version HP 952XL for higher page yield. Validate this by clicking here - HP Anti-Counterfeit and Fraud (ACF) Program The HP OfficeJet Pro 8720 works with HP 952 ink cartridges.On top of being reliable, our products are also quite green. To ensure this, our vendors are all ISO-9001, ISO-14001, STMC, and RoHS compliant.
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Are you sure this is an HP genuine ink cartridge? Our compatible HP OfficeJet Pro 8720 ink cartridges are professionally engineered to meet the highest quality and performance standards.What is the exact error message and where do you see this error? HP OfficeJet Pro 8720 Ink When you’re printing professional-quality documents and images, you need an ink provider you can count on has genuine and remanufactured HP Pro 8720 ink available in a variety of packages for up to 70 percent off in-store prices.I understand you are not able to use the new replacement ink cartridges due to this error. Welcome to the HP Support Community! I’m here to help.